Frequently Asked Questions

Can Be Stored: furniture, appliances, clothes, electronics, books, vehicles, and much more!

Cannot be Stored: food, drugs, flammable and combustible items like gas, propane tanks, fireworks and car batteries, and vehicles not in working order.

No. It is against the law to live in or sleep in a storage unit.

No. We do not allow tenants to modify the unit in any way.

Most of our locations allow renters to access their unit 24 hours a day.

You can cancel your reservation by contacting the facility where the unit is reserved or online by going to your facility specific page. Make sure to check for office hours so you’ll reach a facility manager who can work with you to cancel your reservation.

All-Purpose Storage locations include security measures, such as:
24/7 video recording, well-lit facilities, gated access and temperature controlled units at select locations.
*Ask your facility manager for details on your specific site.

Please notify us 10 days prior to move out. On your scheduled move-out day, make sure the unit is completely empty and your lock has been removed. For the fastest move-out, please text a photo of your empty unit, showing the unit number, to your Facility Coordinator.

Garage type doors are on the outside of the building. You can drive your car or moving truck right up to your unit.

No. We do not allow tenants to use their space as a workshop.

A Government Issued PHOTO ID and a Debit/Credit Card.

You can bring your own lock or purchase a lock at select All-Purpose Storage locations (please check with your location’s facility manager to find out if locks are available for purchase). Any regular padlock will work but we recommend using a disc lock.

Log into your account or simply call your site manager and let them know your preference.

When storing your belongings at our facility, we require you to provide proof of insurance for your stored items. If your items aren’t insured, we offer protection through our Tenant Protection Program. Tenant Protection can be purchased either through your storage account or by calling the site manager.